Welcome to Z-2-H Family Med & Urgent Care Clinic

English EN
English EN
Español ES
Close
← All updates

GE HealthCare Centivo Plan at Z-2-H

Using Your Basic PPO Benefits for Primary CareUploaded Image

Your GE HealthCare Plan Has a Place at Z-2-H

If you work for GE HealthCare and your insurance card says Centivo Basic PPO, we want you to recognize another name too:

Z-2-H Family Med & Urgent Care™.

Z-2-H accepts Centivo, giving eligible GE HealthCare employees and covered plan members access to primary care and other appropriate healthcare services.

Your Basic PPO Plan uses the BSW Premier network, helping connect members with participating healthcare providers.

That means your current insurance benefits may help you receive care at Z-2-H when you want to establish a primary care provider, schedule routine preventive care, manage an ongoing health condition, or have an appropriate new medical concern evaluated.

Ready to get started? Book Now or call Z-2-H at 469-283-0076.

Your Basic PPO Plan Includes $0 Primary Care Visits

One of the most important benefits to recognize in the GE HealthCare Basic PPO Plan is its primary care benefit.

According to the plan information provided:

  • Primary Care Visit: $0
  • Specialist Care: Deductible applies first, followed by applicable cost sharing
  • New specialty care generally requires a referral

Having $0 primary care visits can make your PCP an important resource throughout the year—not only when you're sick.

Individual benefits and patient responsibility can vary depending on the service received and your specific plan. Eligibility, network participation, deductibles, coinsurance, referrals, and coverage should be verified before receiving non-emergency care.

For more information about using your insurance with Z-2-H, visit our Centivo insurance page.

$0 Primary Care Can Keep Routine Health on Your Calendar

Do GE HealthCare employees with the Centivo Basic PPO Plan pay a primary care copay?

According to the plan information provided, primary care visits are $0.

That makes primary care useful for far more than treating a cold or checking a new symptom.

Depending on your individual healthcare needs, services available through Z-2-H may include:

  • Routine primary care
  • Annual physicals
  • Preventive healthcare
  • Chronic condition management
  • Medication reviews
  • Appropriate laboratory testing and screenings
  • Evaluation of new or changing symptoms
  • Follow-up care

If you're a GE HealthCare employee ready to establish primary care, Book Today or call Z-2-H at 469-283-0076.

Preventive Care Starts Before Something Feels Wrong

You don't have to wait until you're sick to make an appointment with your primary care provider.

Routine visits give you and your provider time to review your health more broadly and discuss changes that might otherwise go unnoticed.

Depending on your age, health history, and individual needs, an annual physical may include discussion of:

  • Medical and family history
  • Current medications and supplements
  • Blood pressure and other vital signs
  • Preventive screening needs
  • Existing health conditions
  • Lifestyle or health changes
  • New symptoms or concerns
  • Medically appropriate laboratory testing

If your annual physical has fallen off your calendar, explore primary care services on the Z-2-H website or Book Now.

A PCP Can Help Connect Your Health History

Healthcare can become easier to navigate when you have a provider who knows more than what happened at your most recent appointment.

Over time, a primary care provider may become familiar with your:

  • Medical and family history
  • Current and previous medications
  • Medication allergies
  • Laboratory results
  • Blood pressure trends
  • Chronic health conditions
  • Preventive screening history
  • Previous symptoms and treatments

That history gives your provider additional context when your health changes.

Your PCP can evaluate new concerns alongside your existing health information and determine whether additional testing, treatment, monitoring, or specialty care may be appropriate.

Ongoing Conditions Need Ongoing Attention

Primary care can also provide continuity for health conditions that require regular monitoring.

Depending on your individual health needs, ongoing care may involve:

  • Reviewing symptoms or health changes
  • Monitoring blood pressure or other measurements
  • Reviewing medications
  • Ordering medically appropriate laboratory testing
  • Discussing treatment progress
  • Updating a care plan when appropriate
  • Determining whether additional evaluation is needed

Conditions such as high blood pressure, diabetes, high cholesterol, asthma, thyroid concerns, and other ongoing health issues may benefit from consistent medical follow-up.

Learn more about primary care and other healthcare services on the Z-2-H website.

BSW Premier Connects Your Plan With Participating Providers

There are several names GE HealthCare employees may encounter when looking at their health benefits.

Your plan is the Basic PPO Plan, while Centivo serves as the plan administrator and BSW Premier is the network associated with the plan.

Understanding those names can make it easier to know what to look for when searching for a participating healthcare provider.

Z-2-H accepts Centivo, and you can review information specifically related to this insurance on the Z-2-H Centivo insurance page.

Because network participation and benefits can change, always verify your current eligibility, individual benefits, and provider participation before receiving non-emergency care.

Specialist Care Works Differently Under Your Plan

Primary and specialist care do not have the same cost structure under the GE HealthCare Basic PPO Plan.

According to the information provided for this plan, specialist care is subject to the deductible first and then applicable cost sharing.

Your current insurance card and plan documents should be used to determine the cost sharing that applies to your individual benefits.

The plan information also indicates that referrals are required for most new specialty care.

Certain services are identified as exceptions, including:

  • OB/GYN
  • Behavioral health
  • Chiropractic care
  • Rehabilitation
  • Laboratory services
  • X-ray services
  • Occupational therapy
  • Physical therapy
  • Speech therapy

If a required referral is not obtained, the member may be responsible for the full cost of specialty care.

Because referral and cost-sharing requirements can change, confirm your current benefits before scheduling specialty services.

Your PCP Can Help When Specialty Care Is Needed

The referral requirement is another reason having an established PCP can be useful.

When a new health concern develops, your primary care provider can evaluate it first and determine whether specialty care is medically appropriate.

That may involve:

  • Evaluating your symptoms
  • Reviewing your medical history
  • Ordering appropriate initial testing
  • Beginning treatment when appropriate
  • Determining whether specialist evaluation is needed
  • Coordinating an applicable referral

For plan-specific referral and authorization requirements, GE HealthCare members can use the Centivo Provider Portal or contact Centivo using the plan information below.

New Health Concerns Can Start at Z-2-H

Primary care isn't limited to annual visits and long-term health conditions.

Illnesses, minor injuries, and unexpected symptoms can happen throughout the year. Z-2-H provides primary and urgent care services for many appropriate non-life-threatening concerns.

A medical evaluation can help determine whether testing, treatment, monitoring, follow-up, or another level of care may be appropriate.

If you need care, Book Now or call Z-2-H at 469-283-0076.

For severe or potentially life-threatening symptoms, call 911 or seek emergency care immediately.

Questions About Your GE HealthCare Centivo Benefits?

Insurance questions can become especially important with a PPO plan because deductibles, cost sharing, referrals, and individual benefits may affect what you pay.

For questions involving:

  • Eligibility and benefits
  • Prior authorization
  • Claims
  • Deductibles
  • Individual cost sharing
  • Referral requirements
  • Participating providers

GE HealthCare members can contact Centivo Customer Service at (800) 615-5975.

You can also visit the Centivo member website for plan information.

For information specifically about receiving care at Z-2-H, visit our Centivo insurance page.

Finding Z-2-H Care With Centivo

Where can GE HealthCare employees with Centivo receive care at Z-2-H?

Z-2-H serves patients across Texas with locations in:

  • Arlington
  • Austin
  • Brownwood
  • El Paso
  • Farmers Branch
  • Houston
  • Keller
  • San Antonio

For GE HealthCare employees in North Texas, Arlington, Farmers Branch, and Keller may be particularly useful when searching for a Centivo primary care provider in the Dallas-Fort Worth area.

If your insurance card shows Centivo and BSW Premier, call Z-2-H at 469-283-0076 for help getting started or Book Today.

Provider participation can change, so verifying current network status before receiving non-emergency care is always recommended.

Centivo Helps Administer Your GE HealthCare Plan

Centivo serves as the TPA for the GE HealthCare Basic PPO Plan.

You may encounter Centivo when checking your benefits, finding participating providers, reviewing claims, or managing referrals and prior authorizations.

The plan information provided lists:

Most patients won't personally submit routine claims filed by their healthcare provider, but understanding Centivo's role can make your insurance information easier to navigate.

You can also review Centivo insurance at Z-2-H.

Bring Your Current Insurance Card

When you visit Z-2-H, bring your current GE HealthCare Centivo Basic PPO insurance card so the team has your most recent plan information when verifying benefits.

It's also helpful to bring:

  • Photo identification
  • Current medications and supplements
  • Medication allergy information
  • Relevant recent medical records or test results, if available
  • Questions or symptoms you'd like to discuss

Your insurance card is particularly important with this plan because it can contain information about deductibles and applicable member cost sharing.

If you've recently received a replacement or updated card, bring the newest version.

Put Your GE HealthCare Benefits to Use

If you're a GE HealthCare employee with the Centivo Basic PPO Plan, understanding how your benefits connect with primary care can help you make better use of the coverage you already have.

The plan information provided lists $0 primary care visits, while specialist care is subject to the deductible and applicable cost sharing. Most new specialty care also requires a referral, with certain specified exceptions.

Your benefits may help you establish a PCP, keep up with preventive healthcare, manage an ongoing condition, or have an appropriate new health concern evaluated.

Visit the Z-2-H website to explore available services, review Centivo insurance at Z-2-H for insurance information, or Book Now when you're ready for care.

Prefer to speak with someone? Call Z-2-H at 469-283-0076.

 

Individual eligibility, benefits, network participation, deductibles, copays, coinsurance, referral requirements, prior authorization requirements, covered services, and other patient responsibility may vary. Verify your individual benefits and current provider participation before receiving care.