Bridgeview Multifamily Primary Care

EHN Plan Care at Z-2-H

Bridgeview Multifamily Urgent Care

EHN Plan Care at Z-2-H

When you or a family member needs medical attention, knowing where to receive care can make the experience feel less stressful. Z-2-H Family Med & Urgent Care Clinic provides compassionate primary and urgent care at locations across Texas.

Bridgeview Multifamily LLC employees enrolled in Option 4, Option 6 Single, or Option 6 Family may be eligible to receive care through participating EHN Preferred Network providers. Members should verify their benefits and provider-network status before scheduling.

Visit the Z-2-H Website to learn more about available services and participating Texas clinic locations.

What Plans Are Available to Bridgeview Employees?

Bridgeview Multifamily employees may be enrolled in one of the following medical plans:

• Option 4
• Option 6 Single
• Option 6 Family

The available plan information lists the following office-visit copays:

Option 4

• Primary care: $0 copay
• Specialist care: $0 copay

Option 6 Single and Option 6 Family

• Primary care: $10 copay
• Specialist care: $20 copay

These amounts may not apply to every service. Deductibles, coinsurance, laboratory charges, medications, and other costs may be handled separately. Review your insurance card and confirm your benefits before receiving care.

An insurance card does not guarantee coverage or payment.

Who Administers the Bridgeview Plans?

Health Plans, Inc., commonly known as HPI, administers the Bridgeview Multifamily medical plans.

HPI can assist members and providers with:

• Benefit verification
• Member eligibility
• Precertification requirements
• Claim-status questions
• Provider-network participation
• Copay and cost-sharing information

Call HPI Customer Service at (877) 734-6692 or visit the HPI Website for assistance.

For services requiring precertification, call HPI at (877) 532-5220.

What Network Does the Plan Use?

The Bridgeview Multifamily plans use the EHN Preferred Network. This network includes Baylor Scott & White Quality Alliance providers who have chosen to participate.

Not every Baylor Scott & White Quality Alliance provider participates in this specific network. Members should verify participation before scheduling an appointment.

To find a participating provider:

• Visit the EHN Member Portal
• Contact BSWQA Care Navigation at 1-844-279-7589
• Call HPI Customer Service at (877) 734-6692

Provide the member identification number shown on your insurance card and ask whether Z-2-H participates with your specific Bridgeview Multifamily plan.

Can Bridgeview Employees Visit Z-2-H?

Eligible Bridgeview Multifamily employees and covered family members may visit Z-2-H for primary care, urgent care, preventive services, and many everyday medical concerns.

Z-2-H can evaluate and treat concerns such as:

• Cold and flu symptoms
• Cough, congestion, or sore throat
• Fever and body aches
• Minor infections
• Headaches and migraines
• Nausea, vomiting, or diarrhea
• Urinary symptoms
• Minor allergic reactions
• Minor injuries
• Routine primary care concerns
• Preventive care and physical examinations

Coverage depends on eligibility, plan benefits, network requirements, medical necessity, and services provided.

Call (469) 283-0076 if you have questions before scheduling.

How Do I Verify My Benefits?

Before your appointment, contact HPI at (877) 734-6692 and ask:

• Does Z-2-H participate with my specific plan?
• Is the requested service covered?
• Which copay applies to the visit?
• Is precertification required?
• Will a deductible or coinsurance apply?
• Are laboratory services billed separately?
• Are there clinic or network restrictions?

Write down the representative’s name, the date of the call, and the reference number for your records.

Are Specialist Referrals Required?

The available Bridgeview Multifamily plan information does not list a specific specialist-referral requirement.

Referral and precertification rules may vary depending on the plan and service. Contact HPI before beginning specialist care to confirm whether additional approval is required.

What Should I Bring to My Appointment?

Please have the following information available:

• Your Bridgeview Multifamily insurance card
• A photo identification card
• A list of current medications
• Known medication or food allergies
• Relevant medical records
• A brief description of your symptoms
• The date your symptoms began
• Any referral or precertification documents

For scheduling assistance, call Z-2-H at (469) 283-0076.

Claims Information for Providers

Bridgeview Multifamily claims are administered by Health Plans, Inc.

Electronic claims: Payor ID IHS07

Mailed claims:

Employers Health Network
P.O. Box 507
Arnold, MD 21012

Providers should confirm current claim-submission instructions before sending a claim.

Compassionate Care Across Texas

Z-2-H is here to make primary and urgent care easier to access and understand. Whether you need help with a sudden illness, a minor injury, or an ongoing health concern, our team will listen and help you understand the next step.

When you are ready, Book Today or call (469) 283-0076. Please have your insurance card available so your benefits can be reviewed before your visit.