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News Corp Employees Find Primary and Urgent Care

Centivo Partnership Plan at Z-2-H™ Texas ClinicsUploaded Image

When you or a family member needs medical attention, understanding your health benefits can help make the experience less stressful. Z-2-H™ Family Med & Urgent Care Clinic provides compassionate primary care, family medicine, and urgent care at eligible Texas clinic locations.

News Corp employees may be enrolled in the Centivo Partnership Plan. The plan uses the BSW Premier Network and includes specific copays and specialist-referral requirements. Verify your benefits and the clinic’s network participation before receiving care.

What News Corp Medical Plan Is Available?

The available News Corp plan information lists the Centivo Partnership Plan.

General office-visit costs include:

  • Primary care visit: $0 copay

  • Specialist visit: $30 copay

These amounts may not apply to every service received during an appointment. Laboratory testing, imaging, medications, procedures, medical supplies, and other services may be processed separately.

An insurance card does not guarantee coverage or payment. Your final responsibility may depend on eligibility, medical necessity, network participation, referral requirements, prior authorization, and the services provided.

For scheduling assistance, call Z-2-H at (469) 283-0076.

Can News Corp Employees Visit Z-2-H?

Eligible News Corp employees and their covered family members may visit Z-2-H for primary care, urgent care, preventive services, and many everyday health concerns.

The medical team can evaluate and treat concerns such as:

  • Cold and flu symptoms

  • Cough, congestion, or sore throat

  • Fever and body aches

  • Ear pain or ear infections

  • Headaches and migraines

  • Nausea, vomiting, or diarrhea

  • Urinary symptoms

  • Minor infections

  • Mild allergic reactions

  • Rashes and skin concerns

  • Minor injuries

  • Routine primary care concerns

  • Chronic condition follow-ups

  • Preventive care and physical examinations

Coverage depends on the member’s current eligibility, medical needs, provider-network participation, clinic location, and the services provided.

Call 911 or visit the nearest emergency room for chest pain, severe breathing difficulty, signs of a stroke, fainting, confusion, uncontrolled bleeding, major trauma, or another life-threatening emergency.

Who Administers the News Corp Plan?

Centivo administers the News Corp Partnership Plan.

Centivo can assist members and providers with:

  • Eligibility verification

  • Medical benefit questions

  • Copays and other member costs

  • Prior-authorization requirements

  • Specialist referral requirements

  • Claim-status questions

  • Provider-network participation

Call Centivo Customer Service at (800) 584-0568 or visit the Centivo Member Website.

Have the member identification number from your insurance card and the News Corp employer name available when requesting assistance.

How Do I Verify My Benefits?

Before scheduling an appointment, contact Centivo at (800) 584-0568 and ask:

  • Does my preferred Z-2-H location participate with the News Corp Centivo Partnership Plan?

  • Is the requested primary or urgent care service covered?

  • Does the plan’s $0 primary care copay apply to this appointment?

  • What copay, deductible, or coinsurance applies?

  • Are laboratory tests, imaging, medications, or procedures billed separately?

  • Is prior authorization required?

  • Is a provider referral required?

  • Will I have a time-of-service responsibility?

  • Are there clinic or network restrictions?

Write down the representative’s name, the date of the call, and the reference number provided.

Z-2-H can collect your insurance information before the appointment, but Centivo provides the official explanation of plan benefits. Final coverage is determined when the claim is processed.

Is Prior Authorization Required?

Prior authorization depends on the medical service being requested.

Members and providers should contact Centivo at (800) 584-0568 before receiving a service that may require approval. Providers may also use the Centivo Provider Portal to verify benefits, review authorization requirements, and check claim status.

Prior authorization does not guarantee claim payment. Current eligibility, medical necessity, network participation, plan exclusions, referral requirements, and other plan rules may affect how the claim is processed.

What Network Does the Plan Use?

The News Corp Centivo Partnership Plan uses the BSW Premier Network. This network includes participating Baylor Scott & White Quality Alliance providers.

Not every Baylor Scott & White provider participates in the BSW Premier Network. Members should confirm that their preferred Z-2-H clinic location and treating medical professional participate with the Centivo Partnership Plan before receiving care.

To locate or verify an in-network provider:

Provide the employer name, member identification number, preferred clinic location, and requested service when confirming network participation.

Are Specialist Referrals Required?

The News Corp Centivo Partnership Plan requires a provider referral before beginning new specialty care.

Referral exceptions include:

  • OB/GYN care

  • Behavioral health services

  • Chiropractic care

  • Rehabilitation services

  • Laboratory testing

  • X-rays

  • Occupational therapy

  • Physical therapy

  • Speech therapy

The exception list does not necessarily mean every service is covered without prior authorization. Members should confirm the current requirements with Centivo before receiving care.

Without a required referral, the member may be responsible for the full cost of specialty services. Providers can submit referrals through the Centivo Referral Portal.

What Should I Bring to My Appointment?

Please bring or prepare:

  • Your News Corp Centivo insurance card

  • A photo identification card

  • A current medication list

  • Known medication or food allergies

  • Relevant medical records

  • Recent laboratory or imaging results

  • Any referral or authorization documents

  • A description of your symptoms

  • The date your symptoms began

  • Your preferred pharmacy information

  • Your benefit-verification reference number

Providing complete and accurate information can help prevent delays with eligibility verification and claim processing.

Claims Information for Providers

News Corp claims are administered through Centivo.

Electronic claims: Payor ID 45564

Mailed claims:

Centivo
P.O. Box 211681
Eagan, MN 55121

Providers should verify the member’s eligibility, network participation, referral requirements, authorization requirements, and current claim-submission instructions before sending a claim.

Compassionate Primary and Urgent Care at Z-2-H

Z-2-H works to make primary and urgent care easier to access and understand. Whether you need help with a sudden illness, minor injury, preventive visit, or ongoing health concern, the medical team will listen and help you understand the appropriate next step.

When you are ready, Book an Appointment or call (469) 283-0076. Please have your News Corp Centivo insurance card available so your eligibility, benefits, referral requirements, and network participation can be reviewed before the visit.